Overall Rating - 3.6


Customer Service: Average

Turnaround Time: Average

Quality of Resume: Average

Price: Average

Based on 8 reviews

TopResume Review: Giant Resume Writing Service

Are you busy sending out your resume to employers with no positive response? Writing a resume is a challenging task because most individuals rely on external opinions, probably from friends and family, to expose their unique qualities. If you have been scouting for a job physically, you may have no time to write your resume. Thus, you may need to engage a resume writing service for help. is a resume writing company that carefully crafts your resume to gain the prospective employers’ attention. They are a team of professionals who will land you that dream job. As a job seeker, you may feel the pressure of unemployment weighing down on you. Do not stress yourself, TopResume is here for you.

TopResume writing service reviews aim to help you make an informed decision on whether you will opt to hire to assist you to write an effective resume. We shall highlight the significant features that make it stand out among the numerous resume writing services.

This review will cover:

What is

It is essential to have a clear understanding of what is before we proceed. was founded by Jeff Berger, who is currently its CEO, in 2014. It was inspired by his mother who was running the business in their home when he was growing up. There was a gap because of high unemployment rates in the market, and he decided to help job-seeking individuals on a wider scope by linking them to prospective employers.

TopResume reviews intend to make you understand how this company can help you achieve your goals. It prides itself on delivering high-quality resumes that are really helpful in finding a job. With a team of expert writers, career specialists with experience in over 65 industries, they guarantee their customers’ outstanding results. TopResume is a company that helps individuals by writing their resumes from scratch, while also offering resume analysis by professionals. Furthermore, resume writing professionals are usually trained to engage the clients in identifying their essential skills, strengths, and weaknesses to create a powerful resume.

Service Review reviews an array of services with one major objective of helping job seekers get employment through writing professional resumes. The following is a breakdown of the services as captured on the company’s website. No additions or omissions whatsoever. They are divided into three resume writing packages:

  • Professional growth

When you order this service, you get a professional resume only, which is formatted for success and keyword-optimized

  • Career evolution

When you order this service, you get a professional resume, a cover letter, and a guarantee of an interview within 60 days.

  • Executive priority

This package entails all the above and a LinkedIn profile makeover.

At the bottom of the website, the following products are also listed:

  • Federal Resume Writing

  • Military Transition Resume

  • Academic CV Writing

  • LinkedIn Profile Makeover

  • TopInterview Expert Coaching

  • Free Resume Critique.

Market Reputation

The character of a company is essential in driving clients to a particular service, so it’s important to review testimonials and commentaries of any kind to create a full, objective image of the company’s reputation. We have studied both positive and negative reviews according to a few review sites such as Reddit, Sitejaber, and Yelp, and report on what we found.

  • TopResume reviews from Reddit

All the threads about TopResume are negative with clients complaining of not receiving good services. “…My original resume was robust, detailed, exhibited my portfolio and online publication contributions. The new resume did none of that. It was bland, unengaging, and standard…” says one dissatisfied client who warns other unsuspecting customers not to use their services.

  • TopResume resume reviews from Yelp

There are several positive reviews from happy clients who were content with TopResume services. One client says I would highly recommend Top Resume to anyone looking for a change and needing assistance to make it happen.”

  • TopResume Complaints

Below is an excerpt of complaints from the Better Business Bureau website: 

“TopResume failed to deliver a complete product and service as agreed upon at the time of purchase…”

“I hired Top Resume to rewrite my personal resume for my job search. They claimed to understand my needs to find positions within my industry. After paying Top Resume, I started my job search. The feedback I was receiving from industry peers and recruiters was that it was a poorly written and positioned resume…”

Company Guarantees

What makes a giant resume writing service? There are specific features that enhance the image of this company. The clients need to feel valued and safe before they make any payment to a resume writing service. Below is a detailed list of the guarantees:

  • Professional writers

TopResume prides itself of a team of highly educated and skilled writers in 65 diverse industries. It has 1,500+ expert writers across the United States.

  • Career Advice

The company has an informative blog that offers job tips and great career advice to clients. This helps both job seekers and individuals who desire a career change to move ahead.

  • Success rate

TopResume claims to have changed over 1,023,400 careers since its inception. The company guarantees its clients a double success rate with job interviews within the first 60 days of getting their final resume. However, if this does not happen, the company offers a free re-write of your resume.

  • Timeliness

The writers work within the stipulated deadline and ensure that the client’s resume is delivered on time.  However, according to some online reviews, there are several complaints about delays.

  • Free Revisions

In case you are not satisfied with your final copy, you can request the writer for a revision until you are content.


It is of paramount importance for a company to deliver quality services to clients to capitalize on the trust of the prospective clients. According to TopResume resume expert reviews, the company delivers quality resumes to its clients. The site has resume samples in various career fields that are professionally crafted to inspire you in landing that dream job. In spite of a few negative reviews, generally, it is among the top resume writing services that does not compromise on quality.


Are the prices reasonable? Since most clients are job-seekers, it is paramount that these services offer affordable prices. According to several reviews of TopResume, the prices are quite sensible depending on what package you want. The prices are clearly indicated on the company website, which is a great plus if you want to make a comparison of prices. Below is a list of the prices:

  • A Professional Growth Package - $ 149

  • Career Evolution - $ 219

  • Executive Priority - $ 349

According to the information on the site, you can pay for the services via a credit or debit card with your Visa, Mastercard, Discovercard, or Affirm Inc Financial Company.

Extra Services

Additionally, the company writes expert cover letters together with LinkedIn profiles. They also provide free resume critique and interview strategies from experienced specialists.

Customer Support

Can clients rely on the customer support features? Reviews for TopResume indicate that the support system is unreliable. There is a live chat messaging service on the company website, but if you contact them, a robot replies by asking whether the representative can reach you via email and prompts you to enter your email address. This implies that does not offer 24/7 customer support. In addition, there is a form that you can fill with your details and nature of your inquiry. However, the support team takes 24 hours to respond to your message. Other available contacts include an email address, a phone number, and social media links.

Overall, as you can see, TopResume has a number of reasons to be a leader in the resume writing service; despite a number of complaints and negative reviews, its reputation is still solid, prices are affordable, and years of experience say more than a thousand words. Thus, our verdict is – recommended, though with caution. It is vitally important to provide clear instructions and guidelines for resume writing to receive an outstanding result.



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Horrible service, I paid $200 for a worthless response. The resume they wrote for me as well as the cover letter they wrote for me, I'm guessing a third grader would have done better. The worst writing I have ever seen in my life. I believe they are just crooks and I was stupid enough to believe they would write a quality resume and cover letter for me.



I got my new job in 3 days thanks to TopResume. They have tailored a perfect resume for me.



This service is worth the money. I have been interviewed 5 times this month! All thanks to my new resume.



TopResume is nothing less than a life-saving service! We have to move to another state due to my husband’s working conditions, and I decided to find a half-time job myself. Since I was mostly watching my kids for the last five years, I completely fell out of a professional field. TopResume writers created a miraculous CV for me and guided me with their helpful advice on the job-seeking interview. I am eternally grateful!



I have recently changed careers and have found myself in a need for another, improved resume. I’ve been using the same structure for years, but, you know, it’s 2018, and I definitely had to alter my writing style a bit. My friend from my previous work told me about this service and I decided to give it a try, TopResume workers are acclaimed professionals, yet the CV that I ordered from them ended up too impersonal and keyword heavy. I have no complaints about spelling or structural aspects, but my older, outdated resume seemed more useful – I was getting more responses with it. Sorry, but I cannot recommend using TopResume services.



The assigned resume writer at TopResume was a real professional and helped me a lot to create an outstanding CV. Now I’m working as the assistant editor in chief at this awesome PH!



Do their editors even check the completed CVs for plagiarism??? You can say I just wasted $149 for nothing! I was looking for a credible resume writing service, and my former colleague recommended TopResume to me because she had a satisfying experience with it. I ordered the ‘Professional Growth package’ that included only a CV and no additional options or discounts. Though it was too expensive for me, I decided that desperate times call for desperate measures. Boy was I wrong! The first draft I received two days after the promised date and it was full of clichés and even had one typo in it!!! I mean, the quality of service provided is shocking, in a bad way. I definitely do not recommend this service to anyone.



This service has such a contradictory reputation. The prices are fixed, with only three options available – three packages costing $149, $219 and $349. I chose the second package called ‘Career Evolution’ because I needed a convincing cover letter, not just the CV. As a pleasant bonus, I received a 2-month interview guarantee. For now, I have been interviewed at three different companies, and currently waiting for the fourth interview. Of course, I am really grateful for the help, but it appears that I ordered a 70-dollar cover letter! The price policy is a bit disappointing, but I can live with that.



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